GENERAL CONDITIONS
The website www.qenglish.gr is an online store which is the online presence of the company QENGLISH, and located at 17th Poseidonos Av., Alimos, GR. 17455 Tel: 210 4811260

PERSONAL DATA
A prerequisite for trading on our online store with prospective customers is that they provide some personal data. When you place an order, we will ask you for your full name, the address, your number (or any other phone number you prefer), your email address, and if you choose to have your payments made via credit card and its number and expiry date. This data will in no way be disclosed, made public or sold to third parties, unless this is imposed by a Public Authority (court, etc.).

Your sensitive information is disclosed to the relevant bank (e.g. credit card number) and DELETED from our database, immediately after the completion of your order, thus ensuring an even greater level of security.

SAFETY
The website www.qenglish.gr uses the SSL (Secure Sockets Layer) protocol for secure online trading. This way all personal information like credit card numbers, names and addresses, become encrypted so that they cannot be read or altered during their transfer over the Internet.
Today the SSL protocol is the international standard for online security (web sites), for internet users, and for encrypting data between the network users and network servers (web servers). Encrypted SSL communication required all the information sent between the client and the server to be encrypted by the sending software and decrypted by the receiver software, thus protecting personal information during transmission. In addition, all information sent with the SSL protocol is protected by a mechanism which automatically verifies whether the data has been modified during transport.

PURCHASABLE ITEMS
The characteristics and other elements of products for sale are available online and those who are interested in information can follow the search instructions that are in the e-shop sight by clicking on the respective product.

CANCELLING AN INFO
For any cancellation (full or partial) an e-mail needs to be sent to info@qenglish.gr. This option is offered to the customers until the moment that they are informed by e-mail for the shipping of their codes.

Refunds can only be made if requested by the customer within 30 days of the order date.

PAYMENT METHODS
To facilitate and serve all those who wish to make purchases from our online shop, www.qenglish.gr offers customers the following payment methods:

1. Charging a credit card. The charge in your credit card happens the day the procedure for shipping the goods begins. www.qenglish.gr has taken all of the necessary measures to secure credit card transactions.

2. Delivery, the moment the products are received. Charge of 5 euros.

3. By Bank transfer to the following bank accounts:

• Piraeus: GR69 0172 01900050 1900 0166 171
• Alpha: GR76 0140 1180 1180 0232 0002 791
• Eurobank: GR 9002600350000110200151860
• National: GR 39 0110 1370 0000 1374 7072 737

4. PayPal

Also in qenglish.gr offers the customer the choice whether the transaction will be made with a receipt or invoice. Invoices are issued provided that the following information is given: Name, Tax I.D., D.O.Y. and description.

PRICES OF SOLD PRODUCTS
The prices indicated under each product in the relevant lists include VAT (24%), while the www.qenglish.gr website reserves its right to readjust the prices.